Sometimes, things come up and guests have to cancel. To keep things running smoothly, you can choose the cancellation policies for your listing: one for short-term stays and one for long-term stays.
When choosing a cancellation policy for your listing, be sure that your selected cancellation policy complies with local rules and regulations.
“Full refund” refers to your nightly rate only. Refunds on Crewdogs guest fees depend on several factors. Also, you won’t be paid the cleaning fee if the guest cancels before check-in. Cancellation policy effective times are established in the local time for the listing location. The default check-in time will be 4 PM Local unless a check-in time is established by the listing host.
Your standard cancellation policy applies to all reservations of 27 or fewer consecutive nights. You can choose one of the following standard cancellation policies:
• Flexible and Government Travel
• Standard
• Strict
• Super strict 60 days (Beta testing)
Your long-term cancellation policy applies to monthly stays, which are reservations of 28 or more consecutive nights. For stays greater than 6 months, Crewdogs will not display a cancellation policy, and all lease details can be directly messaged between the landlord and tenant.
• Standard
Your cancellation policy may be overridden in certain situations, and your guest may be able to cancel for a refund. This is extremely rare and against what we stand for at Crewdogs, which is to help hosts and guests work out issues directly.